roger has retired. i got the letter in the mail yesterday...but there's been a buzz about it for a few weeks.... i met roger when i worked for the child abuse prevention program 20 something years ago. he was recruited to be on the board - a recommendation from our office manager who once worked for him. i always avoided going to the dentist, but when i had to go, roger was the man for me. there's a lot about roger that i don't know, but here's what i do know....he was a social worker before going into dentistry. he is a soft spoken man, quiet, especially about his many acts of generosity and commitment to his fellow beings. roger let me know, many years ago, that if i ran into anyone through my work who couldn't afford to see a dentist that i could call him. i still remember the first teen i sent and how much she liked him...she even gave him a set of chocolate teeth. (he had a lot of cool gifts in his office from satisfied patients.) i don't remember who came next, but i do know that over time, many, many people i know were seeing roger regularly. my friends, relatives of friends, co-workers, soup kitchen volunteers, a guest or two, and teens i counseled...some paid - many didn't. and everyone liked him...i've even heard people say they looked forward to going to the dentist...(i would never go that far, but hanging with roger outside of the dental chair would've been fine) he had a snazzy office in downtown san francisco with all the latest technologies... roger was always learning and growing with the times....through the years i learned that roger was sending money to people in third world countries so they could go to dental school. he would take trips periodically to work on the mouths of people in poor villages. roger was always up for a good talk about politics and the state of the world, but his talk was nothing compared to his walk..his committed walk... his office staff was happy to work for him and talked about him in the highest regard....i know that he gave his staff opportunities they wouldn't have had without him. roger was awesome to me personally. when i was without dental insurance his admin person would let me know that there was no payment due. when i was diagnosed, he was upset and supportive...when i was about to have radiation to my neck, roger called the radiation oncologist to find out just how this might affect my mouth and teeth. then he sent me home with all kinds of preventative stuff for my mouth. i and many other of his patients have had dental emergencies, and roger would come in on a sunday afternoon to take care of us...i mean really - i don't know of anyone else like that...from a purely selfish standpoint, we're all really bummed that roger retired...but on the other hand...good for him. the man is wonderful, and dear...and deserving... i think the letter he sent his patients will give you a little flavor why we love and appreciate him so much....i hope he won't mind me reprinting some of it:
to my wonderful and treasured patients:
it is with great reluctance, and yes, a certain degree of excitement, that i write this letter to you.
after 29 years of practicing dentistry, 22 of them here in san francisco, i think i have finally gotten it right. having reached the goals i set for myself when i first ventured forth as a newly minted dentist, this seems an appropriate time for me to lay down my dental instruments and join my wife in retirement, as she and i embark on a new and exciting phase of our journey through life together.
my reluctance in making this move has everything to do with you, my patients. You have allowed me into your lives, sharing with me the joys of your marriages, births, and personal successes, as well as the sadness and grief of illness and death. you've educated me, made me laugh, and at times, moved me to tears. most of all, you have honored me with your trust and support. for this i will be eternally grateful.
my excitement is generated by the seemingly almost endless opportunities for change and challenge that lie before me. i am fortunate to have reached this stage of my life in good health, allowing me to consider ways in which i can continue making a contribution to society. to that end, i look forward to opportunities for volunteering my services, as a dentist, both here and abroad. i also look forward to doing volunteer work caring for and trying to find homes for shelter animals, and learning to play the guitar i bought several years ago, but have never had the chance to master. most of all, i look forward to having time to spend with my life partner, as we explore together the joys of travel both here and abroad, as well as more simple pursuits, such as whiling away part of an afternoon in the library, not doing much of anything at all. to put it simply, i don't see any "rocking chair" in my immediate future.
the letter goes on to tell us about his search and his finding the new dentist to take his place...someone that reflects his ethics and values and holistic approach to dentistry. i have no doubt that we will be in great hands with his choice. but its hard for me to imagine that anyone will ever measure up to my favorite dentist of all time... roger kussman...